Your Trusted Travel Partner: Eva Air Jakarta Office in Indonesia

June 16, 2025

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When it comes to international travel, comfort, safety, and reliable support are crucial. That’s where the Eva Air Jakarta Office in Indonesia shines — providing passengers with the guidance and assistance they need for a hassle-free journey. Whether you’re planning your first trip or you’re a frequent flyer, the Eva Air Jakarta team is ready to help at every stage, from ticket booking to after-sales service.

Let’s dive into everything you need to know about the Eva Air office in Jakarta, its services, and how it can make your travel experience smooth and enjoyable.

Eva Air Jakarta Office Contact Details

If you’re based in or visiting Jakarta, you can easily reach out to the Eva Air Office in Jakarta for any of your travel requirements.

📌 Office Address:
Mega Plaza, 10th floor
JL. H.R Rasuna Said Kav. C-3
Jakarta 12920, Indonesia

📞 Phone:
+62 21 5205363

📧 Email:
csuk@evaair.com

🕒 Office Hours:
Monday to Friday: 08:30 AM – 5:30 PM

What Services Does Eva Air Jakarta Office Provide?

The Eva Air Office in Jakarta offers a comprehensive range of services to meet every passenger’s needs, including:

✅ Flight Reservations & Changes – Book new tickets, make changes to dates, or cancel your flight with assistance from experts.

✅ Visa & Ok to Board Services – Get guidance on visa requirements, Ok to Board formalities, and document checks.

✅ Baggage Support – Know your baggage allowance, excess charges, and claim assistance for lost or delayed luggage.

✅ Cabin Upgrades – Inquire about upgrading from economy to premium economy or business class.

✅ Airport Assistance – Services such as meet & greet, lounge access, and valet parking for a stress-free airport experience.

✅ Special Offers – Get informed about the latest deals, discounts, and seasonal promotions for extra savings.

✅ In-Flight Experience – Customize your meal preference or check on inflight WiFi and entertainment options.

✅ Frequent Flyer Support – Assistance with your Infinity MileageLands account, miles redemption, and member services.

Eva Air Jakarta Airport Presence

🛫 Airport Office: Soekarno–Hatta International Airport
📍 Location: Pajang, Tangerang City, Banten, Indonesia

The team at the airport office can assist you on the day of departure or arrival with check-in, baggage issues, and last-minute questions.

Eva Air Aircraft Types

Fly with confidence on Eva Air’s advanced and well-maintained fleet, including:

Airbus A320, A321, A330
Boeing 747, 757, 767, 777, 787 Dreamliner
McDonnell Douglas MD-11, MD-90

Eva Air Headquarters & Useful Information

🌍 Headquarters: Luzhu District, Taiwan
📞 Head Office Contact: +1-800-6951188

Eva Air provides easy tools to manage your trip, check flight status, and review baggage policies through its official channels.

10 Frequently Asked Questions about Eva Air Jakarta Office

1️⃣ What is the address of the Eva Air Jakarta Office?

You can visit Mega Plaza, 10th floor, JL. H.R Rasuna Said Kav. C-3, Jakarta 12920, Indonesia.

2️⃣ What is the contact number for the Jakarta office?

Reach out at +62 21 5205363 during working hours.

3️⃣ Can I modify my flight through the office?

Yes! The staff can help you change dates, times, or routes on existing bookings.

4️⃣ Does the Jakarta office handle lost baggage claims?

Yes. The team will guide you on the process to track and recover your baggage.

5️⃣ Are upgrades to business class possible through the Jakarta office?

Definitely. They can check availability and process upgrades.

6️⃣ How can I find out about special promotions?

By visiting or calling the office, you can learn about current deals and discounts.

7️⃣ Does the Jakarta office assist with unaccompanied minors?

Yes, they offer support for booking and arranging travel for minors flying alone.

8️⃣ Can I request special in-flight meals at the Jakarta office?

Of course! Inform the staff of any dietary requirements, and they’ll make the arrangements.

9️⃣ What is the best time to visit the office?

Visit during office hours (Monday to Friday, 08:30 AM – 5:30 PM) to avoid delays in service.

🔟 Can I get help with airport transfer services?

Yes, the team can advise on and help arrange transportation to or from Soekarno–Hatta International Airport.

Why Choose Eva Air Jakarta Office for Your Travel Needs?

✨ Personalized Service: Instead of navigating everything online, get face-to-face guidance from experienced agents.

✨ Local Expertise: The staff understands the unique needs of travelers in Jakarta and provides solutions accordingly.

✨ Convenience: From booking to boarding, the Jakarta office ensures your travel process is efficient.

✨ Comprehensive Support: Whether it’s visa advice or baggage concerns, you’re covered.

When you visit the Eva Air Jakarta Office in Indonesia, you can trust that your travel needs will be handled with professionalism and care.

Final Thoughts

Flying with Eva Air means you’re in safe hands, and the Eva Air Office in Jakarta is a key part of that promise. With a team that’s dedicated to your comfort and convenience, they make it easy to plan your journey, resolve travel concerns, and explore your options.

Next time you’re flying Eva Air from Jakarta, consider dropping by the office — because great journeys begin with great planning!

Meta Title: Your Trusted Travel Partner: Eva Air Jakarta Office in Indonesia
Meta Description: Flying with Eva Air means you’re in safe hands, and the Eva Air Jakarta Office is a key part of that promise. With a team that’s dedicated to your comfort and convenience, they make it easy to plan your journey, resolve travel concerns, and explore your options.
Meta Tags: eva air, eva air jakarta office