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Aveva InTouch HMI: Cost, Licensing, and Support Options | PIMA

July 5, 2025

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Choosing the right HMI software can have a huge impact on how your facility operates. Aveva InTouch HMI, previously known as Wonderware InTouch, is one of the most trusted platforms in the automation industry. From clear visuals to reliable controls, it helps operators make faster, smarter decisions.

In this guide, we’ll explain Aveva InTouch HMI cost, licensing models, and available support services. Whether you’re a plant manager, system integrator, or automation engineer, this article will help you make informed choices that suit your budget and business goals.

What is Aveva InTouch HMI?

Aveva InTouch HMI is a leading human machine interface (HMI) platform designed to monitor and control industrial systems in real time. It provides a clear window into plant operations, helping users track data, respond to alarms, and manage processes more efficiently.

It was formerly known as Wonderware InTouch, and is still often referred to by that name in the industry. Aveva has expanded the platform to support Industry 4.0 initiatives, including edge computing and remote access.

Why Businesses Choose Aveva InTouch HMI

Here are a few reasons companies continue to invest in Wonderware HMI software:

Trusted by over 100,000 sites worldwide
Used across industries like manufacturing, energy, water, and food processing
Strong integration with PLCs, SCADA systems, and cloud platforms
User-friendly design that reduces training time
Scalable for small systems or large enterprise plants

According to Aveva, organizations that implement InTouch HMI see up to 40% improvement in operator response time, leading to fewer errors and improved productivity.

Aveva InTouch HMI Pricing: What to Expect

1. No One-Size-Fits-All Price

The cost of Aveva InTouch HMI depends on a few key factors:

Number of tags (data points you monitor)
Number of clients (users or devices connected)
Features included (basic vs. advanced functionality)
License type (standalone, networked, or subscription)
Support and maintenance plans

As a rough starting point, a small system may start around $1,500 – $3,000, while larger enterprise systems can reach $25,000 or more, depending on complexity.

2. One-Time License vs. Subscription

Aveva offers both perpetual (one-time) licenses and subscription-based models.

Perpetual License:

One-time cost with optional yearly maintenance
Good for companies that want long-term ownership
No monthly fees after the initial purchase

Subscription Model:

Pay annually or monthly
Always includes updates and support
Lower upfront cost

If you prefer predictable operating expenses, subscription might make more sense. On the other hand, one-time licenses can save money long-term if you plan to use the software for years.

Types of Licenses Available

Aveva offers flexible options to fit different industrial needs. Here’s a breakdown:

1. Standalone License

Best for single machines or isolated systems. Includes all HMI tools on one computer.

2. Networked License (Client-Server)

Ideal for large facilities. The server runs the software while multiple clients connect to it. Easier to manage and scale.

3. Edge License

Designed for remote or low-power devices. Great for mobile panels, remote assets, or smart machines.

4. Development License

Used for configuration, scripting, and design work. Doesn’t run live data but allows full project editing.

These licenses are also available in different tag counts, ranging from 500 tags to unlimited, depending on the size of your operation.

Aveva Industrial Automation Software Integration

InTouch is part of the Aveva industrial automation software suite, meaning it integrates well with other tools like:

System Platform for enterprise SCADA
Historian for long-term data storage
Edge HMI for compact devices
Insight for cloud-based data visualization

This ecosystem approach gives you a flexible, end-to-end automation solution. You can start small with InTouch and grow as your needs expand.

What Support Options Are Available?

Pima Controls, an authorized Aveva partner, provides a range of support services to help you get the most out of your Wonderware InTouch system.

1. Standard Support

Email and phone assistance
Software updates and patches
Access to documentation and user guides

2. Advanced Support

Faster response times
On-site assistance for critical systems
Personalized help with configuration and integration

3. Annual Support and Maintenance (ASM)

This is recommended for all Aveva users. It includes:

24/7 technical support
Free upgrades to new versions
Access to online training and expert forums

ASM usually costs about 15–20% of the software list price per year, which is a solid investment for system uptime and peace of mind.

How to Get Started with Aveva InTouch HMI

Step 1: Define Your Needs

How many tags will you need?
How many users will connect?
Will it be local or cloud-based?

Step 2: Talk to a Certified Partner

Pima Controls can help assess your requirements and recommend the best licensing model. They’ll also provide pricing tailored to your setup.

Step 3: Plan Installation and Training

The software is relatively easy to install, but configuration can take time depending on your plant layout. Proper training ensures your team can use all features confidently.

Key Benefits of Using Wonderware HMI Software

Real-time visibility: Monitor machines and sensors instantly
Alarm management: Get alerts before issues become critical
Data logging: Track performance over time
Easy scaling: Add more features as you grow
User-friendly design: Reduces operator errors

With proper setup, you can reduce downtime, improve safety, and cut operating costs.

FAQs

What is the price of Aveva InTouch HMI?

Pricing varies based on tags, users, and license type. Entry-level systems may start around $1,500, while larger solutions can cost over $20,000.

How does Aveva InTouch HMI compare to other HMI software?

InTouch stands out for its user-friendly design, solid support, and wide adoption across industries. It works seamlessly with Aveva’s full automation suite.

Where can I buy a licensed version of Wonderware InTouch?

You can purchase from certified Aveva distributors like Pima Controls, who also provide setup and support services.

Who should use Aveva InTouch HMI?

It’s ideal for manufacturers, utilities, and any facility needing real-time machine visibility. Both small plants and large enterprises use it successfully.

Will I need training to use Wonderware HMI software?

Yes, basic training helps operators and engineers use the platform effectively. Pima Controls and Aveva offer official training programs.

How often does Aveva release updates?

Aveva typically releases updates once or twice a year. With an active ASM contract, you’ll receive updates automatically at no extra cost.

Why choose Pima Controls for Aveva solutions?

Pima Controls is an experienced Aveva partner offering full service—from licensing to technical support—ensuring smooth deployment and long-term success.

Final Thoughts

Aveva InTouch HMI continues to be a reliable choice for industrial automation. With flexible licensing options, transparent pricing, and strong support, it’s a smart investment for companies looking to modernize their operations.

Whether you’re upgrading from older systems or starting fresh, understanding your cost, license type, and support needs is key to long-term success. And with help from experts like Pima Controls, you’ll have everything you need to run a smooth, efficient plant.

If you’re ready to explore your options or need help with a custom quote, reach out to Pima Controls today. They’ll guide you step by step—from planning to support—so you can focus on what matters most: running your operation with confidence.

Meta Title: Aveva InTouch HMI: Cost, Licensing & Support
Meta Description: Learn about Aveva InTouch HMI cost, licensing types, and support options. Get clear, detailed info to help you choose the right HMI software for your needs.
Meta Tags: Wonderware InTouch, Human Machine Interface, HMI software, Aveva InTouch HMI, Aveva industrial automation software, Wonderware HMI software.